Privacy Policy

Information We Collect

We collect personal information that you provide to us when you use our services:

• Contact information (name, email, phone number)
• Educational institution information
• Technical data (IP address, browser type, device information)
• Usage data and analytics
• Communication records

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Customer support and communication
• Service improvement and development
• Security and fraud prevention
• Legal compliance and obligations

Data Protection

We implement appropriate security measures to protect your personal data:

• SSL encryption for data transmission
• Regular security audits and updates
• Access controls and authentication
• ISO 27001 certified security standards
• Regular data backup and recovery procedures

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies for usage statistics
• Preference cookies for user settings
• Marketing cookies for relevant content
• Third-party service integrations

Your Rights

You have the following rights regarding your personal data:

• Access your personal information
• Correct inaccurate data
• Delete your personal data
• Data portability and transfer
• Withdraw consent

Contact Us

For privacy-related questions, please contact us at support@poiralabs.com